Affiliate's payment details not specified

Payouts tab

In case an affiliate has not selected any payment method (via his affiliate admin), the affiliate's payment details will be considered not specified.

You can't Mark as paid/Process payment if the Affiliate's payment details are not specified.

In such cases, the system shows a message No payment method with a warning icon:

Payouts tab

You need to contact your affiliate to fill in their payment details in their affiliate accounts. That can be done from within the app by clicking on the Reminder button in the Payments tab:

Payouts tab

If you want to edit the "payment reminder" email template, go to Outreach > Emails > Manage emails > Payments > Payment info reminder > Edit it.

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