# Affiliate's payment details not specified

In case an affiliate has not selected any payment method (via his [affiliate admin](/guide-for-affiliate/affiliate-admin.md)), the affiliate's payment details will be considered not specified.

You can't **Mark as paid/Process payment** if the **Affiliate's payment details are not specified.**

In such cases, the system shows a message **No payment method** with a warning icon:

<figure><img src="/files/awRy6dlMDp9AkP9UlY5B" alt=""><figcaption><p>Payouts tab</p></figcaption></figure>

You need to contact your affiliate to fill in their payment details in their affiliate accounts. That can be done from within the app by clicking on the **Reminder** button in the **Payments** tab:

<figure><img src="/files/uIGfwW0TtnlujxYxmE54" alt=""><figcaption><p>Payouts tab</p></figcaption></figure>

If you want to edit the "payment reminder" email template, go to **Outreach** > **Emails** > **Manage emails** >  **Payments** > **Payment info reminder** > **Edit it**.&#x20;

<figure><img src="/files/YEyn5LASHRVyQqqIzqYO" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.uppromote.com/management/payments/affiliates-payment-details-not-specified.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.