> For the complete documentation index, see [llms.txt](https://docs.uppromote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uppromote.com/management/payments/affiliates-payment-details-not-specified.md).

# Affiliate's payment details not specified

In case an affiliate has not selected any payment method (via his [affiliate admin](/guide-for-affiliate/affiliate-admin.md)), the affiliate's payment details will be considered not specified.

You can't **Mark as paid/Process payment** if the **Affiliate's payment details are not specified.**

In such cases, the system shows a message **No payment method** with a warning icon:

<figure><img src="/files/awRy6dlMDp9AkP9UlY5B" alt="No payment method with warning icon"><figcaption><p>Payouts tab</p></figcaption></figure>

You need to contact your affiliate to fill in their payment details in their affiliate accounts. That can be done from within the app by clicking on the **Reminder** button in the **Payments** tab:

<figure><img src="/files/uIGfwW0TtnlujxYxmE54" alt="remind affiliate to update payment details"><figcaption><p>Payouts tab</p></figcaption></figure>

If you want to edit the "payment reminder" email template, go to **Outreach** > **Emails** > **Manage emails** >  **Payments** > **Payment info reminder** > **Edit it**.&#x20;

<figure><img src="/files/YEyn5LASHRVyQqqIzqYO" alt="edit the payment reminder email template"><figcaption></figcaption></figure>