For the complete documentation index, see llms.txt. This page is also available as Markdown.

Affiliate's payment details not specified

If an affiliate hasn't set up payment details in UpPromote, you can't process their payout. Learn how to send a reminder and resolve the issue.

In case an affiliate has not selected any payment method (via his affiliate admin), the affiliate's payment details will be considered not specified.

You can't Mark as paid/Process payment if the Affiliate's payment details are not specified.

In such cases, the system shows a message No payment method with a warning icon:

No payment method with warning icon
Payouts tab

You need to contact your affiliate to fill in their payment details in their affiliate accounts. That can be done from within the app by clicking on the Reminder button in the Payments tab:

remind affiliate to update payment details
Payouts tab

If you want to edit the "payment reminder" email template, go to Outreach > Emails > Manage emails > Payments > Payment info reminder > Edit it.

edit the payment reminder email template

Last updated

Was this helpful?