> For the complete documentation index, see [llms.txt](https://docs.uppromote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uppromote.com/outreach-1/affiliate-communication/email.md).

# Email notification to affiliates

Manage automatic affiliate email notifications in UpPromote. Enable, disable, and customize templates for signups, approvals, referrals, and payments per program.

<mark style="color:red;">UpPromote</mark> has created several email templates that will automatically be sent when certain affiliate activities are triggered. You can access these templates by going to **Outreach > Emails.** For each automatic email. you can also enable/disable by clicking the on/off button.

<figure><img src="https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnqRFg4of77qA6qOdUp%2Fuploads%2FgQM3FicaWX2RyWR9P07H%2Fimage.png?alt=media&amp;token=4eddedc3-b195-4b75-847f-fa33178c0a74" alt="list of email template"><figcaption></figcaption></figure>

If you have multiple programs, you can customise email templates for each program by selecting them in the **Select Program** drop-down box. This assists you in personalizing the messages sent to affiliates in different programs.

<figure><img src="https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnqRFg4of77qA6qOdUp%2Fuploads%2FHsRhZgOc7VvSLPyNUQIN%2Fimage.png?alt=media&amp;token=a0612641-0123-45ba-a6e8-30c1db754930" alt="check email template per program"><figcaption></figcaption></figure>

&#x20;There are 8 basic email templates corresponding to different triggers:

|          **Email**          |                                            **Trigger**                                            |
| :-------------------------: | :-----------------------------------------------------------------------------------------------: |
|    **Pending affiliates**   |               Sent when the Affiliate registers an account and waits to be reviewed               |
|   **Approved affiliates**   |                            Sent when the Affiliate account is approved                            |
|    **Denied affiliates**    |                            Sent when the Affiliate account is disabled                            |
|        **New coupon**       |                   Sent when a coupon is assigned manually to approved affiliates                  |
|       **New referral**      | Sent when a referral order brought by an Affiliate is marked as paid and the referral is recorded |
|    **Approved referral**    |                                 Sent when the Referral is Approved                                |
|     **Denied referral**     |                                  Sent when the Referral is Denied                                 |
| **Paid referral (Payment)** |                 Sent when the commission for the affiliate has been marked as paid                |
|     **Setting reminder**    |         Sent to remind affiliates to update their information (payments, personal details)        |

[This document](/outreach-1/affiliate-communication/email/newest-email-content-templates.md) contains the automatic email templates.