Tawk.to chat integration
Last updated
Last updated
If your shop uses the chat tool, you can integrate it with UpPromote to chat with your affiliate team.
Follow the steps below to set up the integration:
1. Open your Tawk.to admin account to get the script code for integration.
2. Click Administration (the gear icon).
3. Click Chat widget. You will see the Widget code for the integration.
4. Copy the code, then go back to UpPromote > Settings > Integration > Chat plugin > click Setup and paste the widget code to the popup.
Tawk.to is now integrated. Then, you can chat and manage your conversations with affiliates with your Tawk.to account.
NOTE: You can notice if it is a chat from your affiliate team by looking at the navigation record on the right panel. If the user's original link begins with af.uppromote.com/<subdomain>, it's from your affiliates.
You can then save the affiliate information for future conversations.