> For the complete documentation index, see [llms.txt](https://docs.uppromote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uppromote.com/pricing-plans/pricing-details/fee-details.md).
# Fee details
### Overview
The **Fee details** page shows you a clear breakdown of charges related to your UpPromote subscription and affiliate performance fees that appear on your Shopify billing. All prices are displayed in US Dollars (USD) and dates follow Coordinated Universal Time (UTC +0).
***
### What You’ll See
#### 1. Recurring Fee
This is your regular subscription fee based on your current plan. You’ll see the date when your subscription charge actually started, after the free trial period.
The price shown reflects your current monthly or yearly plan rate. If you are on the Free plan, the price will show as $0.
***
#### 2. Performance Fee
This fee is based on the sales generated from approved referrals during the selected date range.
For the selected date range, you will see:
* **Number of approved referrals:** How many referrals have been approved.
* **Successful referral sales:** The total sales value generated by those approved referrals.
* **Performance fee:** The fee charged based on those sales.
If there are no approved referrals in the selected period, these values will show zero.
By default, the date filter is set to show data from the **Last 7 days**. You can change the date filter to see different periods, including a custom range or “Since the first billable referral” (which shows from the date your first approved referral generated fees).
For the “Since the first billable referral” option, hovering your mouse will display the exact date of that first referral.
***
#### 3. Handling Refunds and Cancellations
If a referral is fully refunded or canceled, or if its approval is reversed, the performance fee will be updated accordingly.
The updated (negative) fees will be reflected on the same day of the recorded performance fee (original fee) **only after** the negative amount can be pushed to Shopify Billing. Learn more about how we proceed performance fee refund here.
* For example:
* If a referral approved on March 31 generated a $10 fee, that will be shown on March 31.
* If the referral is fully refunded on April 1, the system will still show the original numbers until the refund amount can be processed.
* When a new referral is approved on April 2 with a $20 fee, the system will offset the refund and push the net fee ($10) to Shopify.
* Afterwards, April 2’s data will show the new referral, and March 31’s data will reset to zero to reflect the refund.
***
#### 4. Creator Discovery Fee Details
This section gives you a clear view of your Creator Discovery plan and how much of your usage you've gone through in the current billing cycle. It only appears when you have an active Creator Discovery plan.
Here's what you'll find:
* Fee amount and plan name: Your monthly subscription fee for either [Discovery Starter or Discovery Pro (e.g., $79.00).](https://docs.uppromote.com/pricing-plans/pricing-details/pages/-LoZYYycq7jhDzbJ3m8L#id-3.-creator-discovery-fee)
* Billing note: Your Creator Discovery fee is billed separately from your UpPromote app subscription, via Shopify usage charge.
* Current cycle: The date range of your current billing cycle (e.g., Jun 01 – Jun 30, 2025).
* Next billing date: The date your plan renews and your report views reset — so you always know when your next charge is coming.
* Report views used: How many Full Creator Reports you've opened this cycle, out of your total limit (e.g., 3 / 50 this cycle). Keep an eye on this if you're getting close to your limit.
* Views reset in: The number of days left until your views reset. Once reset, you'll have your full quota available again.
### Need Help?
If you have any questions about your fees or would like to verify the UpPromote fee against your Shopify billing data, please contact our support team. We're here to help!
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