# Record pending orders as referrals
For the orders that are not paid by the customers, their status shown in the Shopify admin is Payment-pending, or Pending for short. By default, **UpPromote** will only track the referral orders that are marked as Paid in Shopify admin, so you won't see those pending orders in the app.
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Such orders are very common, especially when you have **COD (cash on delivery)** enabled as a payment method in your Shopify store. COD orders will be marked as Paid after the customers receive them and pay.
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A pending (payment-pending) order in Shopify admin
If you want **UpPromote** to track and show the referrals even when they're pending in Shopify, you should enable **Record pending orders as referrals** by going to **Settings** > **General** > **Referral review**.
By enabling the feature, the Pending referral orders (as in the Shopify admin) will be recorded into the **Referrals** tab, just like other referrals orders.
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