# Chatra chat integration

If your shop uses the [Chatra live chat](https://apps.shopify.com/chatra), you can integrate it with **UpPromote** to chat with your affiliate team.

Follow the steps below to set up the integration:

1. Open your **Chatra chat** admin page.

![](https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnqRFg4of77qA6qOdUp%2F-M3uGXExfeHLY9MiZ7Qb%2F-M3uI7IiLVC_SYJrklrJ%2Fimage.png?alt=media\&token=d00e1ed9-6056-4330-b756-394cc1a57628)

2\. Scroll the left side menu to **Channels** > click **Chat Widget.**

![](https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnqRFg4of77qA6qOdUp%2F-M3uGXExfeHLY9MiZ7Qb%2F-M3uIQgxoiruNS44t5uQ%2Fimage.png?alt=media\&token=c27a04d2-aa78-47d3-b54e-de85a0b73a3c)

3\. Click **\</> Show setup instructions.** You will see the widget code for the integration, then copy the code.

![](https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnqRFg4of77qA6qOdUp%2F-M3uGXExfeHLY9MiZ7Qb%2F-M3uIqpi_dGU3sbV4gJ4%2Fimage.png?alt=media\&token=523bdd67-0cb5-4397-bac9-665b13748389)

4\. Go back to **UpPromote** > **Settings** > **Integration** > **Chat plugin** > click **Setup** and paste the widget code into the **popup.**

<figure><img src="https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnqRFg4of77qA6qOdUp%2Fuploads%2FF5rwoaSyjZSiCzHHOwkV%2Fimage.png?alt=media&#x26;token=20806360-ebeb-4870-8e37-4192d4dc86b6" alt=""><figcaption></figcaption></figure>

**Chatra** is now integrated. Then, you can chat and manage your conversations with affiliates with your **Chatra** account.

***NOTE***: You can notice if it is a chat from your affiliate team by looking at the **Current page** on the right panel. If the user's original link begins with ***af.uppromote.com/\<subdomain>***,  it's from your affiliates.

You can then save the affiliate information for future conversations.

![](https://2915776664-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LnqRFg4of77qA6qOdUp%2F-M3uGXExfeHLY9MiZ7Qb%2F-M3uK4jd5azj6II80kKa%2Fimage.png?alt=media\&token=b25a857d-71c4-4f1d-9f53-54a1c64c27de)