# Crisp chat integration
[Crisp chat ](https://crisp.chat/en/)is a chat plugin outside the **Shopify app store**. If your shop uses this tool, learn how to set up the integration between **Crisp** and **UpPromote** below.
1. Open your **Crisp** admin page.
2. Click the **Setup Crisp** icon. You will see a list of channels for the integration.
If you don't see the green button, go to **Settings** > **Website settings** > **Integration**.
3\. Select **HTML.**
4\. You will see a box of script code for integration. Then, copy the code.
5\. Go back to **UpPromote** > **Settings** > **Integration** > **Chat plugin** > click **Setup** and paste the widget code into the **popup.**
**Crisp** is now integrated. Then, you can chat and manage your conversations with affiliates with your **Crisp** account.
***Note***: You can see if a chat is from your affiliate team by looking at the **current browsed page** on the right panel. If the user's original link begins with ***af.uppromote.com/\***, it's from your affiliates.
You can then save the affiliate information for future conversations.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.uppromote.com/settings/integrations/integration-helpdesk-for-affiliates/crips-chat-integration.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.