> For the complete documentation index, see [llms.txt](https://docs.uppromote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uppromote.com/settings/integrations/integration-helpdesk-for-affiliates/crips-chat-integration.md).
# Crisp chat integration
[Crisp chat ](https://crisp.chat/en/)is a chat plugin outside the **Shopify app store**. If your shop uses this tool, learn how to set up the integration between **Crisp** and **UpPromote** below.
1. Open your **Crisp** admin page.
2. Click the **Setup Crisp** icon. You will see a list of channels for the integration.
If you don't see the green button, go to **Settings** > **Website settings** > **Integration**.
3\. Select **HTML.**
4\. You will see a box of script code for integration. Then, copy the code.
5\. Go back to **UpPromote** > **Settings** > **Integration** > **Chat plugin** > click **Setup** and paste the widget code into the **popup.**
**Crisp** is now integrated. Then, you can chat and manage your conversations with affiliates with your **Crisp** account.
***Note***: You can see if a chat is from your affiliate team by looking at the **current browsed page** on the right panel. If the user's original link begins with ***af.uppromote.com/\***, it's from your affiliates.
You can then save the affiliate information for future conversations.
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