# Tawk.to chat integration
If your shop uses the [Tawk.to](https://apps.shopify.com/tawk-to) chat tool, you can integrate it with **UpPromote** to chat with your affiliate team.
Follow the steps below to set up the integration:
1\. Open your **Tawk.to admin account** to get the script code for integration.
2\. Click **Administration** (the gear icon).
3\. Click **Chat widget**. You will see the **Widget code** for the integration.
4\. Copy the code, then go back to **UpPromote** > **Settings** > **Integration** > **Chat plugin** > click **Setup** and paste the widget code to the **popup.**
**Tawk.to** is now integrated. Then, you can chat and manage your conversations with affiliates with your **Tawk.to** account.
***NOTE***: You can notice if it is a chat from your affiliate team by looking at the **navigation record** on the right panel. If the user's original link begins with ***af.uppromote.com/\***, it's from your affiliates.
You can then save the affiliate information for future conversations.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.uppromote.com/settings/integrations/integration-helpdesk-for-affiliates/tawk.to-chat-integration.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.