Tidio chat integration

If your shop uses the Tidio chat tool, you can integrate it with UpPromote to chat with your affiliate team.

Follow the steps below to set up the integration:

1. To get the script code for integration, open your Tidio chat admin page.

2. Go to the Settings section > Live Chat > Installation > Manual install > Copy the integration code below:

3. Go back to UpPromote app > Settings > Integration > Chat plugin > click Setup and paste the widget code into the popup.

Tidio is now integrated. Then, you can chat and manage your conversations with affiliates with your Tidio account.

NOTE: You can notice if it is a chat from your affiliate team by looking at the Viewed page on the right panel. If the user's original link begins with af.uppromote.com/<subdomain>, it's from your affiliates.

You can then save the affiliate information for future conversations.