Crisp chat integration
Crisp chat is a chat plugin outside the Shopify app store. If your shop uses this tool, learn how to set up the integration between Crisp and UpPromote below.
- 1.Open your Crisp admin page.
- 2.Click the Setup Crisp icon. You will see a list of channels for the integration.
Click on the Setup Crisp icon
If you don't see the green button, go to Settings > Website settings > Integration.
3. Select HTML.
4. You will see a box of script code for integration. Then, copy the code.
5. Go back to UpPromote > Settings > Integration > Chat plugin > click Setup and paste the widget code into the popup.
Crisp is now integrated. Then, you can chat and manage your conversations with affiliates with your Crisp account.
Note: You can see if a chat is from your affiliate team by looking at the current browsed page on the right panel. If the user's original link begins with af.uppromote.com/<subdomain>, it's from your affiliates.
You can then save the affiliate information for future conversations.
