‼️Tracking types and priority

Affiliate links and affiliate coupons are the two basic tracking tools in UpPromote. A referral order can be tracked, whether it is made via the affiliate link or made with coupons. However, there is some further information that you need to know.

Basic information:

If the customer visits the merchant's shop via the affiliate link and uses a coupon code from the same affiliate, that affiliate will not get a double commission. Instead, they will only get one commission calculated based on the order value.

If the affiliate link and the coupon come from 2 different affiliates (the customer uses the affiliate link from affiliate A and uses a coupon from affiliate B), the affiliate with the coupon (affiliate B) will get a commission.

To sum up, both affiliate links and coupons can be used to track referral orders, but if both are used, coupons will be prioritized.

The tracking types from the highest priority to the lowest.

Tracking Type	Detail	Special Cases
New Customer Commission	This feature helps you set up a different commission rate for affiliates when they refer a new customer who does not exist on your Shopify customer list.
Coupon code Commissioning	This feature will give a different commission rate for orders that use a coupon code.	This feature will override the First Commission via coupon and other related coupon methods. Once a coupon is used, the affiliates will receive a different commission rate.
Connect Customers	A customer can be connected to an affiliate for a lifetime commission. Once the connected customer purchases an item on your website, the commission will always be given to the connected affiliates, regardless of any methods used.	This feature can work along with other tracking types. With this way, the connected affiliates will always receive the commission based on your program settings.
Coupons	Coupons can be assigned to affiliates so they can give to their customers. If the assigned coupon is used, the affiliate who owns the coupon will receive the commission.
Connect Products	A product can be connected to an affiliate. After that, once the product is bought, regardless of the link or coupon used, the affiliate who gets connected to the product will always receive the commission.	If the customer uses the link of affiliate A to buy a product connected to affiliate B. Then both A and B will receive the commission.
Affiliate link	The affiliate link will be provided for each affiliate once they get approved to join the program. They can promote the link to earn a commission.
First Commission	This feature is a part of the Lifetime Commission feature and will give a different commission rate for the first time the customers purchase via the affiliate link or coupon.	Cannot be used if the New Customer Commission is turned on.
Recurring orders	The recurring commission will be given for subscription packages. You will need to integrate one of the 5 apps as well.	The recurring commission will be the same rate as per your program settings.