For the complete documentation index, see llms.txt. This page is also available as Markdown.

Referral list & details

See how to track referral statuses, review commission details, and check order timelines synced from Shopify in your UpPromote referral list.

Referral Status:

There are 4 different statuses for referrals. Upon your decision and action, the status will be shown accordingly.

referral status overview
  1. Pending: This is the default status when the referral is recorded. In this stage, you can choose to approve or deny the order upon review.

  2. Approved: Once you click approve, the referral will change to an Approved status. In this way, this referral will be included in the payment on the Payouts tab so you can process the payment later.

  3. Deny: Once you click deny, the referral will change to the Denied status. In this way, the referral will be denied, and you will not need to pay for it.

  4. Paid: Once the referral is successfully marked as paid, it will automatically change to paid status.

For the first 2 statuses (Approved and Denied), you can undo (in case you change your mind) in this tab.

Referral Commission Overview:

You can also view the referral commission breakdown in the referral list. Hover into the commission value to see overview:

referral commission overview

Referral Details:

To review the order and check the needed information, you can always have a look at the order details. The information will be synced directly from your Shopify admin and the commission will be calculated and shown to you as well.

If you want to check any order deeply, you can click on the referral ID, and it will redirect you to the referral details page.

check referral id
referral order full detail

Each referral has Order timeline. You can view order events (refunded, cancelled) that are attached to the referral IDs.

You can also navigate to other referrals by clicking on the referral ID of the event.

view order timeline

If tracking type is Coupon, you can know the applied affiliate coupon on that order.

view applied affiliate coupon

You can click on View details on Conversion, you will see the customer journey of the order.

view conversion
view customer journey

Tracking Types:

Once a referral is recorded within our app, it will come along with its tracking type (method). If you want to check and see how the order is tracked, you can hover over this icon.

hover to see tracking type

If you want to check the data for your analytic purposes, you can click on the Tracking Type filter.

filter to see tracking type

Last updated