> For the complete documentation index, see [llms.txt](https://docs.uppromote.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uppromote.com/outreach/affiliate-communication/email.md).

# Email notification to affiliates

<mark style="color:red;">UpPromote</mark> has created several email templates that will automatically be sent when certain affiliate activities are triggered. You can access these templates by going to **Outreach > Emails.** For each automatic email. you can also enable/disable by clicking the on/off button.

<figure><img src="/files/9EJe2KsITNoNtDNCL9yP" alt="list of email template"><figcaption></figcaption></figure>

If you have multiple programs, you can customise email templates for each program by selecting them in the **Select Program** drop-down box. This assists you in personalizing the messages sent to affiliates in different programs.

<figure><img src="/files/HjLf0gjrg4bEzhBEjZZ4" alt="check email template per program"><figcaption></figcaption></figure>

&#x20;There are 8 basic email templates corresponding to different triggers:

|          **Email**          |                                            **Trigger**                                            |
| :-------------------------: | :-----------------------------------------------------------------------------------------------: |
|    **Pending affiliates**   |               Sent when the Affiliate registers an account and waits to be reviewed               |
|   **Approved affiliates**   |                            Sent when the Affiliate account is approved                            |
|    **Denied affiliates**    |                            Sent when the Affiliate account is disabled                            |
|        **New coupon**       |                   Sent when a coupon is assigned manually to approved affiliates                  |
|       **New referral**      | Sent when a referral order brought by an Affiliate is marked as paid and the referral is recorded |
|    **Approved referral**    |                                 Sent when the Referral is Approved                                |
|     **Denied referral**     |                                  Sent when the Referral is Denied                                 |
| **Paid referral (Payment)** |                 Sent when the commission for the affiliate has been marked as paid                |
|     **Setting reminder**    |         Sent to remind affiliates to update their information (payments, personal details)        |

[This document](/outreach/affiliate-communication/email/newest-email-content-templates.md) contains the automatic email templates.