# Automatic email templates

Our system sends [automatic email notifications](https://docs.uppromote.com/outreach/affiliate-communication/email) to affiliates for trigger events (e.g. approval or denial). Pre-designed templates are available as below, but you can always personalize them.

| **Email**               | **Content**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Pending affiliates**  | <p>Subject<strong>: Your affiliate account is being reviewed.</strong></p><p></p><p>Hello {first\_name},</p><p></p><p>Thank you for registering for our affiliate program. We are currently reviewing your account and will get back to you soon. When your registration is processed, we will inform you via email. Please keep an eye on your inbox for more updates from our team.</p><p></p><p>Warm regards,<br></p>                                                                                                                                                                                                                                                                                                                                                                                                                           |
| **Approved affiliates** | <p>Subject<strong>: Your affiliate account has been approved, let's start working!</strong></p><p></p><p>Hello {first\_name}, <br><br>Great news, your account has been <strong>approved</strong>! Now it's time for you to start getting the word out. <br>Everything is already set up in your affiliate account. To access your affiliate link and other promotional resources, log into your account here: <a href="https://af.secomapp.com/admin/email/%7Baffiliate_login_url%7D">{affiliate\_login\_url}</a> <br>To learn more on how to get started, click <a href="https://affiliateapp-docs.secomapp.com/guide-for-affiliate/affiliate-guide-+-tips">here</a>. <br>Hope you enjoy your experience using your new affiliate account! <br><br>Warm regards,<br></p>                                                                         |
| **Denied affiliates**   | <p>Subject<strong>: We’re so sorry your affiliate account has been denied.</strong></p><p></p><p>Hello {first\_name},</p><p></p><p>Thank you for getting interested in signing up to be on our team. We regret to inform you that your application to our affiliate program has been denied. Our sincerest apologies that your registration cannot be fulfilled at this time. In the future, if you would get approved to join our affiliate team, we will reach out via email and let you know. </p><p>If you have any questions or concerns please feel free to contact us.</p><p></p><p>Warm Regards,</p>                                                                                                                                                                                                                                       |
| **New coupon**          | <p>Subject: <strong>You have been assigned a coupon code.</strong><br><br>Hello {first\_name},<br></p><p>We are delighted to inform you that you have been assigned an exclusive coupon as part of our affiliate program. <br>The coupon code assigned to you: {coupon} This unique code can be shared with your customers, allowing them to enjoy a fantastic discount when they make a purchase through our website. You can log in to your affiliate account and check all assigned coupons on Dashboard here: {affiliate\_login\_link}</p><p>If you have any questions or need further assistance, please don't hesitate to reach out to us.<br></p><p>Warm regards,</p>                                                                                                                                                                       |
| **New referral**        | <p>Subject<strong>: Big news! A new referral order has been tracked.</strong></p><p></p><p>Hello {first\_name}, <br><br>Congratulations! Our system has just recorded that a new <strong>referral order</strong>: {referral\_id} has been made from our shop thanks to you!<br>Your commission will be reviewed and we will inform you via email once approved. <br>You can also see details of your referral on the Commission tab in your account. <br>Thank you for your support of our brand. We hope that our win-win relationship will continue to flourish! <br><br>Warm regards,</p>                                                                                                                                                                                                                                                       |
| **Approved referral**   | <p>Subject<strong>: Your referral order has been approved, check your Affiliate account for commission NOW!</strong></p><p></p><p>Hello {first\_name},</p><p></p><p>Congratulations! We are pleased to inform you that your referral {referral\_id} is now approved. When viewing the Commission Tab on your account, you can see that the status of your referral ID has been changed to "Approved". Another email informing you about payment will be sent to you once the payment is processed. </p><p>Keep up your great work, we are excited for our journey ahead!</p><p></p><p>Warm regards,</p>                                                                                                                                                                                                                                            |
| **Denied referral**     | <p>Subject<strong>: We’re so sorry your referral commission has been denied.</strong></p><p></p><p>Hello {first\_name},</p><p></p><p>We are sorry to inform you that your referral {referral\_id} has been denied. Please check the status of your referral on your Commissions tab. In case you have any questions, feel free to let us know.</p><p></p><p>Thank you for your understanding,</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| **New payment alert**   | <p>Subject: <strong>You've got new earnings, check your account now!</strong><br></p><p>Hello {first\_name}, <br><br>We have <strong>GREAT</strong> news for you! Your commissions for your recent referral orders have been transferred into your preferred payment account.<br>Each paid referral is reflected on the Payment tab in your affiliate account.<br>Keep up the great work, we hope our partnership continues to grow. <br><br>Warm regards,</p>                                                                                                                                                                                                                                                                                                                                                                                     |
| **Setting reminder**    | <p>Subject: <strong>Please fill in your payment details for our affiliate program.</strong><br><br>Hello {first\_name},<br><br>We hope this email finds you well. How is everything going with your promotional campaign?<br><br>We have reviewed the details you provided in our affiliate system and found that important information regarding your payment method is missing.<br>We need to know your preferred payment method and payment information to send you your commissions.<br>Please go to your affiliate account > Settings > Payments > select a payment method from the provided list. Please make sure that all relevant details are provided.<br><br>If you have any questions about payment methods, feel free to reach out to us via email at <a href="mailto:{support_email}">{support\_email}</a>.<br><br>Warm regards,</p> |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.uppromote.com/outreach/affiliate-communication/email/newest-email-content-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.