Chatra chat integration

If your shop uses the Chatra live chat, you can integrate it with UpPromote to chat with your affiliate team.

Follow the steps below to set up the integration:

  1. Open your Chatra chat admin page.

2. Scroll the left side menu to Channels > click Chat Widget.

3. Click </> Show setup instructions. You will see the widget code for the integration, then copy the code.

4. Go back to UpPromote > Settings > Integration > Chat plugin > click Setup and paste the widget code into the popup.

Chatra is now integrated. Then, you can chat and manage your conversations with affiliates with your Chatra account.

NOTE: You can notice if it is a chat from your affiliate team by looking at the Current page on the right panel. If the user's original link begins with<subdomain>, it's from your affiliates.

You can then save the affiliate information for future conversations.

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