Manually add a referral
In order to add commissions manually, go to Management > Referrals > Add referrals.
You can choose to add a referral using the Order ID or add a fixed commission amount.
If you choose to add a referral using the order ID, you need to enter the order ID as well as the affiliate's name/email. Our system will automatically calculate the commission based on the order value and the affiliate program's commission rate.
There are some cases when you need to add a fixed commission amount to an affiliate:
1. Give out a bonus for an affiliate: If an affiliate did an outstanding job and you want to incentivize them with a little bit of bonus, you can manually add a referral for that. You can also leave a comment to clarify the bonus rule.
2. Sell in person
If the order ID doesn't exist in your shop because your representatives sell items to customers in person, you can still add a referral commission to an affiliate easily.
3. Special cases
When your business rules do not match the app commission rule, you can still flexibly add a commission to an affiliate and leave a comment to explain.
Especially, in the case of refunded referrals, you can add a negative number to balance the previous commission amount.
In case you move to UpPromote from another affiliate platform and want to import old referrals for your current affiliates to the app, or wish to add multiple commissions for some affiliates at the same time, you can easily handle that using the Bulk Import function.
Go to Management > Referrals > Affiliate referrals > Add referrals > Bulk import.
Upload an Excel or CSV file containing the following three required fields: email, total_sales, and commission_amount. Each file can have a maximum of 200 referrals.
Also, keep in mind that you can only import referrals with fixed commission amounts.