Settings > System > General > Brand
By setting the Cookie time, you can decide how long the tracking works after a customer clicks on an affiliate link.
The tracking date will start from the moment a customer clicks on the affiliate’s link.
Within the cookie time you’ve set, every order made by this customer in your shop will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then, but that customer needs to use the same device and same browser as he/she did the first time to make a purchase).
After that date, if the customer somehow clicks to buy from the affiliate link, a new commission/cookie cycle repeats.
For example, if you set Cookie time as 30 days. During 30 days, if the customer buys anything from you, the commission will be recorded to the affiliate’s account.
From Day 31 onward, any purchases from the customer which is not via the affiliate link will NOT lead to any commission recorded to the affiliate.
The maximum value of Cookie time is 3650 days (10 years)
In case you have multiple programs, you can also set different cookie periods for each program.
Note: If you set Cookie time = 0, the system won't be able to track orders using affiliate links anymore; while tracking by coupons can still work.
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Last modified 8d ago
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