Setting the Cookie time can help you decide how long the tracking works after a customer clicks on an affiliate link. You can change the Cookie period by going to Settings > System settings > General > Brand.
The tracking date will start from the moment a customer clicks on the affiliate's link.
Within the cookie time you've set, every order made by this customer in your shop will automatically result in commissions to the affiliate. There's no need for the customer to click on the affiliate link then, but that customer needs to use the same device and browser as they did the first time to make a purchase.
After the Cookie period expires, if the customer somehow clicks to buy from the affiliate link, a new commission/cookie cycle repeats. For example, you set Cookie time as 30 days.
- During 30 days, if the customer buys anything from your shop, the commission will be credited to the affiliate.
- From Day 31 onward, any purchases from the customer not through the affiliate link will give the affiliate NO commission.
The maximum value of Cookie time is 3650 days (10 years).
If you have multiple programs, you can also set different cookie periods for each program.
Note: If you set Cookie time as 0, the system won't be able to track orders using affiliate links anymore, while tracking by coupons still works.